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Useful Info for Networking Jobs

Given below is the list of Top Companies in your city that employ good number (few in some cases) of people for Hardware and Networking Jobs (applying to these companies directy would help you find a Job change easily, that too with a good company in your city) :

Technical Support Engineer Resume Format – Sample/ Model CV


Given below is a Resume Format which is reasonable in content and Format and has been prepared directly by the candidate. The Resume has not been prepared or rewritten by us and may have some errors or mistakes but can surely give you an idea on how to prepare your own Resume.


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Your Name

Address

Contact: Email:

Tech Support Engineer / Desktop Support Engineer

Seeking challenging assignments across the industry


  • A dedicated, resourceful, and innovative professional offering 6+ years of experience in Support Engineer. Currently employed with CONFIDENTIAL as a Desktop Support Engineer.
  • Expertise in maintenance of LAN, software/hardware installation and other services
  • Good experience in installation and configuration of Windows server 2003, 2008 server Active Directory Management / MS Outlook 2007, 2010.
  • Comprehensive business technical skill set for handling assignments for various platform / technologies coupled with credibility in providing domain support for managing operations round the clock.
  • High-performing with proven professional diligence caliber in Hardware Networking, System Administration, Troubleshooting, System Configuration Technical Support Operations targeting optimal operational performance client satisfaction.
  • Good relationship management skills ability to conceive efficient solutions utilizing technology. Industrious individual who thrives on a challenge, working effectively with all levels of management

PROFESSIONAL EXPERIENCE

Confidential. April 2009 Till

Technical Support Engineer

  • Working as support engineer in shifts. Dedicated support for processes having more than 900 computers.
  • Manage and administration of window servers 2003, 2008 Active Directory, DNS , DHCP.
  • Create / Deleteusers, Resetting user passwords, Lock/unlock user accounts in AD.
  • Installing and configuring of various Server Roles and feature for Windows Server2003 and 2008.
  • Administration of VMware (ESX 4.1, 5.0) Infrastructure.
  • Maintain SLA for the Ticketing software (Helpdesk)
  • Installation of SQL server 2005, 2008, Dot Net 2008, 2010, IIS.
  • Configuring and Troubleshooting Outlook 2003, 2007, 2010 as Email client.
  • Troubleshooting of Servers, desktops, Printers and network issues.
  • Remotely solve problems using VNC viewer, Dame ware NT Utility, remote desktop connection.
  • Maintaining Asset data Inventory of all IT related materials including Desktop, Laptop, Scanner, Printer, Router, Switch, Backup device Tape Drive etc
  • Basic Installation and Configuration of MS SQL Database Server.
  • Monitoring Server Performance, Network Uptime using tools like OP manager, Windows Performance Monitor.
  • Installation of different types of operating systems and application as per requirement.
  • Installation, configuration troubleshooting of Windows XP, windows 7, Windows 8 and Linux Ubuntu
  • Troubleshooting of Mac OS.10.4 and 10.6 (Mac mini).
  • Backup, Antivirus and Patch Management solution designing.
  • Installation, configuration troubleshooting of Symantec Endpoint Protection.
  • Testing and deploying new patches on Server class machines (windows based) and on Workstations.
  • Installation, configuration, Deployments and maintenance of Network Printers.
  • Providing support to end users regarding the working of users desktops i.e. operating system windows 2007 /application software hardware problems.
  • Resolving the problems faced by users in accessing applications over LAN etc. and ensures proper access of network resources and Remote Desktop.
  • Standardization and upgrades of computer hardware and software configuration.
  • Manage and administer of M S Outlook.
  • Configuring IP, checking statistics using TCP/IP utilities such as Ping, tracert and basic troubleshooting.
  • Provide support and troubleshooting for LAN PC problem, Crimping.
  • Installation of packages and software applications on desktops
  • Standardization and upgrades of computer hardware and software configuration.
  • Maintain create a backup and recovery policy for End User.
  • Define Roles and responsibilities to ensure smooth operation and maintenance of entire network.
  • Good Knowledge of Domain architecture and Active Directory.
  • Participated in the Downtime Activity And yearly Audit for following things:
  • Datacenter maintenance Asset Labelling of Servers, desktop Laptop.
  • Manage update IT Inventory.
  • Admin Rights Review and Removal
  • Datacenter Reshuffling.
  • Managing the Desktop allocation Release with respective the project requirement.

Confidential

Total Duration : 23 months (May 2007- April 2009)

Designation : FM Engineer


Scope of work Confidential

  • Handling the sites entire IT infrastructure which include network, servers and other Active Directory objects like scanners, printers etc.
  • Handling Active Directory Network Infrastructure; Users and Computers, and Sites and Services Implementing Group Policies
  • Handling WSUS Server, synchronization and generation of reports.
  • Handling e-Policy Orchestrator, Installation McAfee 8.5 and various other applications in the client machines (routine basis)
  • Assets Management (tagging, documentation, warranty details, and vendor coordination)

PROJECT COMPLETED

  • OS Up Gradation: up gradated 600 desktops from windows XP Prof to Windows 7 Professional

  • MS Office Migration: successfully migration of MS Office 2003 Std users to MS Office 2007 and 2010 Std

  • Symantec Endpoint Protection: Successfully installed and configured Symantec Endpoint Protection Antivirus server clients.

PROFESSIONAL CERTIFICATIONS

MCP, MCTS


TECHNICAL SKILLS

Operating System

Windows Server 2008, Windows Server 2003, Windows XP, Windows Vista, Windows 7, Linux.

Application Software

MS Office, Knowledge of Internet App, Adobe App, Microsoft Outlook, Symantec Antivirus.

Hardware

IBM, HP, DELL, LENOVO.


EDUCATIONAL PROFESSIONAL CREDENTIALS

BACHELOR OF COMMERCE; 2011; UNIVERSITY OF NAGPUR

HIGHER SECONDARY CERTIFICATE; AMRAVATI BOARD

SECONDARY SCHOOL CERTIFICATE; AMRAVATI BOARD

CNSPT (CMS Certified Network Specialist Professional Track)

MCP, MCTS Certified.

Date